Last updated: September 13, 2026 · Version 3.0 · These Terms constitute the entire agreement between you and ID Pier with respect to all services of the Site
1. Acceptance of the Terms
Welcome to ID Pier (domain idpier.com, the "Site"). These Terms of Service (the "Terms") constitute a binding agreement between you and the operator of the Site with respect to accessing, browsing, and purchasing products and services on the Site. By registering an account, submitting an order, paying for a product, or otherwise using the Site, you are deemed to have read, understood, and unconditionally accepted the entire Terms, including any rules, notices, and policies published by the Site from time to time (such as the Returns & Refund Policy, the Privacy Policy, and the Disclaimer). Together, these documents form the entire agreement between you and the Site (the "Agreement"). If you do not agree to any part of the Terms or any accompanying policy, stop using the Site immediately.
If you use the Site on behalf of an organization or another person, you represent and warrant that you are duly authorized to bind that organization or person to the Agreement.
2. Definitions
- "Site": the website operated by ID Pier (idpier.com), including all subdomains, mobile pages, the ordering system, customer-service systems, and supporting infrastructure;
- "Products": virtual digital products sold on the Site, including but not limited to accounts on overseas internet platforms (such as Apple ID, Google, Microsoft, Meta, X, and Spotify accounts and subscriptions), subscription services, prepaid codes, redemption keys, activation keys, and related value-added services;
- "Order": a purchase request you submit through the Site, effective upon the Site's receipt of the full price;
- "Delivery": the act of the Site sending account details, codes, redemption links, or other product contents to your order page, designated e-mail address, or another agreed channel;
- "Warranty Period": the after-sales coverage period expressly stated on the product page, starting from completed Delivery;
- "Platform": the third-party internet platform to which a purchased account or subscription belongs;
- "User": any individual or organization that accesses or uses the Site.
3. Eligibility
The Site is available only to natural persons with full legal capacity and to organizations duly established and validly existing. Minors without full legal capacity must not use the Site. You represent and warrant that you are at least eighteen years old (or have reached the age of majority in your jurisdiction) and that no law or Site policy prohibits you from using the Site.
4. Accounts, Information, and Security
1. The e-mail address and contact information you provide at registration, checkout, or during after-sales must be true, accurate, complete, valid, and kept current. You bear all consequences of failed notifications, delivery failures, blocked after-sales support, or other losses caused by incorrect, outdated, or false information.
2. You are responsible for safeguarding your account credentials (including order-lookup credentials, your designated e-mail, and member identifiers). Any action performed with your credentials is deemed performed by you or with your authorization. Notify customer service immediately if your credentials are stolen or leaked; the Site will assist within reason but is not liable for losses incurred before such notice.
3. To protect transaction security, the Site may apply risk-control models (including device fingerprinting, access frequency, order characteristics, and payment characteristics) and may require identity verification, delay delivery, restrict ordering, freeze orders, or suspend service where fraud, arbitrage, malicious refunds, or bulk abnormal ordering is suspected. The Site is not liable for losses of users who actually engaged in fraud or abuse; where a measure is verified to be a mistake, the Site will restore service promptly and handle follow-up matters properly.
5. Product Information and Descriptions
1. The Site endeavors to keep product-page information (type, applicable platform, region, validity period, warranty period, usage instructions, etc.) accurate and complete; however, because Platform rules and product supply change frequently, page information may reasonably lag behind. Images, screenshots, and descriptions are illustrative of the general form of a product and do not promise any outcome on any particular device, region, or usage pattern.
2. Statements on the product page such as "warranty period", "non-refundable", or "special offer" form a material part of the sale conditions; placing an order constitutes acceptance of them.
3. You understand and agree that platform-side outcomes—such as account nurturing, traffic growth, or revenue sharing—depend on many external factors, and nothing on the Site constitutes a guarantee of any such outcome.
6. Pricing, Orders, and Payment
1. The price of an order is the amount shown at checkout when you submit it. For obvious pricing errors caused by system faults (such as misplaced decimal points or wrong currency), the Site may cancel the order and refund you in full after notifying you within a reasonable time.
2. Supported payment methods are shown at checkout in real time. You warrant that your payment instrument is lawful, valid, and under your lawful control. All risks and liabilities arising from fraudulent payments, unauthorized use of another's payment instrument, or unlawful third-party payment rest with you; the Site may freeze or cancel related orders, withhold related deliverables, and cooperate with lawful investigations.
3. After payment, do not close or refresh the payment redirect page; wait for the system to return you to the order page. If payment has been debited but the order is not shown, do not reorder—contact customer service immediately so the payment record can be verified and the order restored or refunded.
4. Invoices or receipts: you may request a transaction voucher via customer service; the Site will provide a voucher in an appropriate form according to the law of the operator's jurisdiction and actual business practice.
7. Delivery and Acceptance
1. Unless stated otherwise on the product page, products are delivered automatically within 1 to 30 minutes after successful payment; for products requiring manual processing or bulk provisioning, delivery times are as stated on the product page. Non-receipt caused by spam filters or a full mailbox on your side is not deemed delayed delivery.
2. You should verify promptly upon receipt: any objection not raised in writing within 72 hours after Delivery is deemed a waiver, and the product is accepted as complete and correct. The acceptance standard is "the delivered account can successfully sign in on the Platform's official login page, or the code redeems successfully".
3. Issues arising after acceptance are handled under the warranty provisions of the Returns & Refund Policy.
8. User Conduct and Prohibited Acts
You agree that, while using the Site, you will not:
- violate the laws of your jurisdiction, Platform user agreements, or community rules;
- use the products for fraud, money laundering, gambling, infringement of others' intellectual property or personal rights, dissemination of unlawful information, or any other unlawful or improper purpose;
- scrape, abuse interfaces, launch denial-of-service attacks, bulk-register, probe for vulnerabilities, or otherwise endanger the security or order of the Site;
- resell, redistribute, or publicly disclose delivered product contents or order information without authorization;
- forge after-sales evidence, fabricate transaction issues, file duplicate refunds, or otherwise commit refund fraud;
- harm the lawful rights, interests, or reputation of the Site or other Users in any manner.
Upon violation, the Site may, depending on severity, warn, restrict features, reject after-sales requests, cancel orders, or block access; where the Site or a third party suffers losses, you shall be liable under law.
9. Promotions, Discounts, and Gifts
Discounts, spend-based reductions, coupons, gifts, and other campaigns are governed by the applicable campaign pages regarding scope, conditions, and validity. Benefits may not be exchanged for cash or transferred; where benefits are abused, the Site may cancel the related orders and eligibility.
10. After-Sales, Returns, and Refunds
The rules for returns, replacements, refunds, and warranties are set out in the Returns & Refund Policy, which forms an integral part of these Terms. Where these Terms conflict with that Policy on after-sales matters, the Policy prevails.
11. Intellectual Property
The Site's name, trademarks, logo, page design, layout, text, images, audio-visual content, and code are protected by copyright, trademark, and other laws and may not be copied, mirrored, republished, excerpted, or used commercially without the Site's written permission. Third-party trademarks and brand names in product descriptions are used solely to identify the applicable platform and imply no affiliation, cooperation, or endorsement.
12. Privacy and Data Protection
The Site collects, uses, stores, and protects your personal information in accordance with the Privacy Policy, which forms an integral part of these Terms; please read it carefully before using the Site.
13. Disclaimers and Limitation of Liability
1. The Site is provided "as is" and "as available". To the maximum extent permitted by applicable law, the Site makes no express or implied warranties, including merchantability, fitness for a particular purpose, continuous availability, or non-infringement.
2. The Site is not liable for losses arising from: third-party acts such as Platform rule changes, risk-control decisions, or account recovery (except as handled in-warranty under the Returns & Refund Policy); consequences of your breach of these Terms or Platform rules; force majeure or events beyond the Site's reasonable control; or any indirect, incidental, or consequential losses, lost expected profits, or data losses.
3. Under all circumstances, the Site's aggregate liability for a single order (whether contractual, tortious, or otherwise) shall not exceed the amount you actually paid for that order.
14. Indemnification
You shall fully indemnify the Site against complaints, penalties, claims, or losses (including reasonable investigation fees, attorneys' fees, and enforcement costs) caused by your breach of these Terms, applicable laws, or Platform rules.
15. Changes, Suspension, and Termination of Services
1. The Site may suspend, restrict, or terminate part or all of its services at any time for business adjustments, upgrades, maintenance, force majeure, or compliance reasons, with advance notice via page announcements or e-mail where reasonably possible.
2. If a service is permanently terminated, undelivered portions of paid orders will be refunded; delivered products are handled under the Returns & Refund Policy.
3. You may stop using the Site and request account closure at any time; delivered digital products are not refundable merely because you stop using them.
16. Notices and Service
Notices to you (order status, after-sales progress, changes to the Terms, etc.) may be delivered via page announcements, in-site messages, the order page, your designated e-mail, or other contact channels. Electronic notices are deemed served upon dispatch; paper notices upon courier signature or delivery.
17. Amendments to the Terms
The Site may revise these Terms as its business and the legal environment change and will publish revised versions on this page together with an updated "Last updated" date. Revised versions take effect for new orders and conduct upon publication and do not apply retroactively to completed transactions, except where mandatory law provides otherwise. Your continued use of the Site after publication constitutes acceptance of the revised Terms.
18. Governing Law and Dispute Resolution
The formation, validity, interpretation, performance, and dispute resolution of these Terms are governed by the laws of the jurisdiction of the Site operator's principal place of business (excluding conflict-of-law rules). Any dispute arising from these Terms or the Agreement shall first be resolved through friendly negotiation; if unresolved within thirty days of the start of negotiation, either party may bring proceedings before the competent court or arbitration institution at the operator's place of business.
19. Miscellaneous
1. Severability: if any provision is held wholly or partly invalid by a competent authority, the remaining provisions are unaffected and the invalid provision is replaced by a valid one closest to the parties' original intent.
2. Entire agreement: the Terms and the Agreement constitute the entire agreement between you and the Site on the relevant matters, superseding all prior oral or written arrangements.
3. No waiver: the Site's failure to exercise a right promptly is not a waiver; a single or partial exercise does not preclude later exercise.
4. Language: the Terms may be provided in Simplified Chinese, Traditional Chinese, and English; where versions conflict, the Simplified Chinese version prevails.
5. No assignment: you may not assign any rights or obligations under the Terms to a third party without the Site's written consent.
20. Contact Us
For questions, comments, or suggestions about these Terms, contact us via the online customer service or the e-mail address in the footer; we will reply as soon as possible during business hours (9:00–24:00 UTC+8 daily).